Office IT

Activity tracking and software security

For office staff on company laptops, the SecureForce agent reports activity (online, foreground app, focused vs idle time) and installed software, and raises alerts for software not on the allowed list.

These two pages are for office staff on company laptops, not field staff. Both need the SecureForce Activity Tracker service connected to your workspace.

Activity Tracking

Sidebar → Activity Tracking (route /activity-tracking).

  1. Press Enable tracking. This creates a company installer for your workspace.
  2. Install it on each company laptop. The laptops register themselves.
  3. The page then shows, live (it updates every 15 seconds), every device: who is online, which application is in front, and how the day's hours split between focused work and idle time.

Activity rolls up into attendance for desk staff. Each device has a details page (route /devices/<deviceId>); a device whose licence was revoked or that was removed shows as not registered.

From a laptop's details page an admin can also lock it remotely or put a lost or stolen laptop into Lost Mode — see Remote lock and Lost Mode.

Software Security

Sidebar → Software Security (route /security-alerts). Who can do this: Admin and IT Admin (software.manage).

  • Company laptops report the software installed on the whole machine every 10 minutes.
  • Programs on your Allowed list are fine. Anything else is blocked software: it raises an alert here, and admins and IT admins are emailed.
  • Manage the allowed list, review alerts and the blocked software from this page.

If the page says the tracker backend is missing, the build has no Activity Tracker connection configured.